Welcome to the Fibrehop status page, here you’ll find up to date information relating to network outages. Up to the minute updates are provided by our out of hours team as soon they are available, so you see the very latest information in real time.
There are currently no known outages affecting the fibrehop network.
For all faults please refer to www.fibrehop.com/support
Future Planned maintenance:
We have been advised by Cityfibre they will be performing some upcoming maintenance of their FTTP network. The details can be found below.
Please Note: This maintenance notice applies to services using an FHxxxxx account number.
Start Date and Time of Maintenance - 21st March 2025 @ 00:01
End Date and Time of Maintenance - 21st March 2025 @ 06:00
Time of Maintenance 6 Hours
They will be performing a software update during this window and services may experience a drop in connectivity for 30 minutes within this window.
Apologies for any inconvenience it may cause.
